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Dear Yahoo Mail, get your act together!

April 3, 2014 19:57 by ckincincy

I am sure this blog post will be nothing more than a rant that gets read by 5 unrelated folks, but if you are something at Yahoo and you are reading this… please make this post a priority.

Simply put your email service sucks.

I run a community basketball program so I send a lot of emails and have a lot of contacts.  Many of my contacts use Yahoo for their email and this has exposed two issues with your services.

1. Why are so many of your accounts compromised?


Those are all compromised accounts.  I want to say that on average I get one of these emails every 2 days from somebody new.  Always from a @yahoo.com account without exception.  It is so bad I don’t even send the customary, “Your account is hacked” email to my friends anymore.

2. Fix your spam filter.

I don’t know what it is about “Clarence Klopfstein” and you, but I end up in spam all the time.  Even with people I’ve been emailing with for years.  All of a sudden they don’t get my emails and when I ask them what their email is, they say something@yahoo.com and I tell them to check their spam and that is where they find it.  It is very inconsistent as well.  I’ll send two emails that look pretty much the same (in terms of text vs. images vs. links) and one gets through and the other doesn’t.

I know that doing email is hard.  Finding that balance of what is spam and what isn’t spam is hard, but why do you fail so miserably after so many years?  The compromised aspect of your service I’m sure is so much more complex and likely has something to do with the users at some level, but its always just you.  My gMail, Hotmail, Live, Outlook, etc.. friends don’t ever seem to get compromised.  What are you doing wrong?

Please fix it, or just get out of the business of doing email.  Sell your soul to Google or Microsoft as you did your search business a few years back. 


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June 28. 2014 20:14

i cant access my yahoo mail and it is a life line. each month they make me change my password and now i cant remember the stupid crap i was forced to come up with

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