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FeedBurner Follow-up

December 6, 2007 19:11 by ckincincy

So yesterday I made a post saying that my Feedburner email was put in gMail's spam folder.

Was surprised to get an email in my inbox from a Google employee wanting me to send him the original email... had a thought later in the day to Google his name... Matt Shobe.  That's right, co-founder of Feedburner. 

Two thoughts came to mind:

1. Whoa... what in the world is he doing emailing little ole me?  He was co founder of a company sold for $100,000,000!  I don't know about you, but if I sell an idea for that... I'm retiring!  Or if I am working I am certainly not emailing 'customers' about issues.

2. Whoa... how'd he get my post??? Two thoughts... one heck of a data mining program to find stuff like that... no way he's reading my blog is he? 

Turns out that there are employee's that keep an eye out on mentions of what people are saying about FeedBurner... and my post was brought to his attention.

So he forwarded my issue onto an internal Google employee to stop the emails from being marked as spam.

Took advantage of the time to bring up another issue to him... one I'd really love to see fixed.  Time will tell. 

Categories: Google
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